General
- I made a mistake on my name or address when setting up the account, how do I change it so I can do level 2?
- Change of address or name?
- My document has been rejected, what should I do?
- How long does it take to verify documents?
- I don't have any bills in my name or current address
- I don’t have a tax number
- My ETN is stored on a paper wallet, CLI, community GUI or exchange, do I need to do KYC?
- Why am I being asked to complete Level 2/3 despite not reaching those thresholds?
- What information or documents do I need to upload for level 1, level 2 and level 3?
- What level of KYC do I need to do?
- How do I submit my KYC?
- What is KYC/AML and why do I need to do it?