This failure could occur if any one of the wallet keys have been entered incorrectly.
Before trying the import from your paper wallet again, please ensure to enter the correct Public Wallet, Private View and Private Spend keys that are found on your paper wallet.
If this error persists, please reach out to the support team and they will investigate this further.
Require further help?
Join the Electroneum Discord server.
Alternatively, send a request to the Support Team and one of the team will respond within 5 days.
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